Testimonials

If you want professional, courteous helpfuland honest service when buying a car, then I would recommend Humming Bird Motorsshowroom in Colindale. From the moment I contacted them to test drive a Kia carto actually driving out with a new Kia Niro, the service I received wasexcellent. This was not only from the sales person but from all the Humming Birdstaff I came into contact with.

For years I had good association with aparticular make of cars and show room. But this time I thought I would trydifferent brand and to my surprise I have not regretted this move. My thanksgoes to Lewis Collinson, who explained very clearly the various financearrangements that I can choose to purchase or lease the car with and helping mein choosing the right Kia model that would be suitable for me and my family.Thanks also for making it feel a personal service from you.

Thanks to Ingrid, Jay and all others fortheir help.

From my recent experience of visitingvarious showrooms of different makes of cars, I found at Humming Bird honestyand customer care that is truly praiseworthy.

I would recommend anyone purchasing orleasing a car to visit Humming Bird motors at Colindale.  

MR VINOD TAYLOR

Dr Syed just told me that Jay was lovely and it was 10/10 for the service we provided.  Dr Syed and her husband travel all the way from East London with their cars because they are so happy with the way they are looked after by both Sales and Service and the general customer service.

Dr Syed

Hi Ingrid
Service was actually 12/10!
I really appreciate the help given to me and the staff are always so friendly and pleasant to deal with. I have had a couple of minor issues since I bought my car but they were dealt with efficiently and politely.
In fact, was very happy with your dealership so I recommended it to my niece and her husband who ordered a Sportage from you about 3 weeks ago.
Thanks again

Susan Jacobs

Hello Ingrid,

The whole service experience was a 10/10. From booking to collection of my car, I was served by extremely courteous professionals who successfully built the trust between the dealership and myself, as the end user. Brilliant team and great service. I highly recommend Hummingbird Motors!

Best wishes


Ana Cordeiro

Dear Ingrid

As a customer for nearly 30 years, I can honestly say that the service I receive at Humming Bird is always excellent. All the staff are always extremely helpful, pleasant and courteous.Receiving a video of the inspection of my vehicle was a surprising bonus. Please give my thanks to the Works Manager for the Servicing of my Outlander. It now runs even more smoothly. Having purchased this model in Feb 2010, I am more than satisfied with the quality, luxury and build of the Outlander.
Driving is a pleasure.

Once again, thank you


Roger

Mr Boyles called to give feedback following the purchase of his new Sportage LR15OUY. His son came all the way from Northern Ireland to collect it and loved it too.

Mr Boyles has previously had vehicles such as Mercedes but, having now driven the Kia, says that he will never change to any other brand.  His son drove the car from here to Scotland and is now also thinking of changing in the future to a Kia Sorento (he pulls a caravan).

Mr Boyles wanted us to know that he was very impressed with Humming Bird's set up, our exceptional customer service and was very well cared for by Ben. 

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Yes I have to report 10/10, the service team are honest and approachable. Thank them for me. I would also add that I wouldn't trust any other garage with my car in London. And travel up from Epsom despite having two young kids.

Thank you

Jennifer

Mr Bracken just rang to say thank you very much to the Service Team. 

He filled his car with diesel by mistake and consequently had a big bill. Nonetheless, he said ‘that’ll teach him’ and you all did a terrific job! Definitely 10/10
 

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As a customer for nearly 30 years, I can honestly say that the service I receive at Humming Bird is always excellent.

All the staff are always extremely helpful, pleasant andcourteous.

Receiving a video of the inspection of my vehicle was asurprising bonus.

Please give my thanks to the Works Manager for the Servicing of my Outlander. It now runs even more smoothly.

Having purchased this model in Feb 2010, I am more than satisfied with the quality, luxury and build of the Outlander.

Driving is a pleasure.

Once again, thank you

Roger Smith

Mr Boyles has previously had vehicles such as Mercedes but, having now driven the Kia, says that he will never change to any other brand.  His son drove the car from hereto Scotland and is now also thinking of changing in the future to a Kia Sorento(he pulls a caravan). Mr Boyles wanted us to know that he was very impressed with Humming Bird's set up, our exceptional customer service and was very well cared for by Ben. 

Mr Boyles

Dear Ben,

Thank you so much for the care and helpful attention that you gave me on Thursday. Your explanations were excellent and you covered everything I needed to know without any Hurry, and I left a very happy customer.

Many Thanks,
M Coolen.

M Coolen

From a customer perspective Humming Bird Motors feels like a different kind of car dealership to other that I’ve engaged when buying a car.

Put simply, they recognise that their business is not just about understanding cars and engines but also understanding people.

For as long as the Humming Bird Motors team demonstrates the same level of concern and care for my all round well-being as a customer, strives to understand my worries and commits to addressing those concerns with my best interests at heart, the dealership will have my wife and I as customers.

Anonymous

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