Sales Executive, 363 Edgeware Road, Colindale, London, NW9 6AF

Salary: £

• To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer trading policies

• To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom

• To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email)

• To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range

• To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets

• To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis (for example, KIA DCSI)

• To ensure all customers are handled with “Family-like Care”

• To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans (for example, DCSI), proactively selling Service Plans (for example, KIA Care 3) and following up finance renewal leads

• To adhere to agreed staff development plans and undertake manufacturer training and eLearning modules to achieve required certification levels (for example, KIA Academy

• To adhere to all company directives in regards to health and safety for self, colleagues and customers If you can manage the above criteria with a positive and forward-looking attitude and are interested in this role, we would love to hear from you.

To apply, please send your CV to hr@hummingbirdmotors.co.uk

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Added: 15 December 2020

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